We are rolling out a slew of new features in the latest RouteNGN upgrade. They will provide additional flexibility and functionality, while increasing overall performance and stability.
Additional Pre-translations Options:
Users will now be able to use a template to “pre-pend” digits or characters to invites on the ANI, DN, or RN, individually. Additionally, users can now use the regex template to manipulate the LRN after it is returned from a query.
One of the main drivers of this change is to properly “jurisdictionalize” calls. Often times ANIs can come in with or without a 1. It is important that a call has ANI and DN in the same format in order for the system to properly handle inter-state, intra-state, and local calls.
Additional Redirect Template Options
Users can now add the following information to a redirect message:
Inbound minimum duration
Outbound minimum duration
Inbound endpoint group currency
Dynamic Contact Index (Contact Index is an integer representing the route order number, with 1 being the first route, and so on)
Additional Routing Options
Finally, we have added a new routing algorithm. Percentage-by-weight, which allows users to easily balance vendors by dialed digits and/or LATA/OCN. This algorithm will still allow users to enforce profitability and/or quality rules set on the Inbound Endpoint Groups.